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TERMS & CONDITIONS

On The Park Salon & Suites is committed to providing a transparent and secure online experience for all visitors to our website. Our Terms & Conditions outline the guidelines and expectations for using our website and the services provided. By accessing our website, you agree to comply with these Terms & Conditions.

  1. Cancellation & No-Show Policy

  2. We understand that unexpected situations can arise. To ensure fairness to both our team and other clients, we kindly ask that you review and respect our cancellation and no-show policy outlined below.

  3. Cancellations

  4. We require a minimum of 24 hours' notice for any appointment cancellations or rescheduling.

  5. Cancellations made less than 24 hours before the appointment time will be charged 50% of the scheduled service price.

  6. Clients who provide at least 24 hours’ notice will not be charged a cancellation fee.

  7. No-Shows

  8. A "no-show" is when a client misses an appointment without notifying us.

  9. No-shows will be charged 100% of the scheduled service price.

  10. After 1 no-shows, we may require prepayment to book future appointments.

  11. How to Cancel or Reschedule

  12. To cancel or reschedule your appointment, please contact us as soon as possible:

  13. Phone: 805-835-3330

  14. Email: otpsalonandsuites@gmail.com

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  16. Thank you for your understanding and cooperation. This policy allows us to manage our schedule effectively and continue providing high-quality service to all of our clients

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